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Knowledge base
  • Main site
  • Submit ticket
  • Go to Customer Portal
  • Sign in
Internal
  • Switching to Connect Fibre
    • Ordering Services
    • Installation
  • Your Account
    • Changing your package
    • Contact Us
  • Using Connect Fibre
    • Getting started
    • General
    • Using the Connect Fibre router app
    • Setting up devices
    • Technical support
  • Using Connect Wi-Fi
    • Getting Started
    • Connect Mesh
    • Troubleshooting
  • Using Connect Phone
    • Setting up Connect Phone
    • Connect Phone Web Portal
    • Troubleshooting
  • Using Connect TV
    • Set Up
    • Aerial & Freeview
    • Other features
    • Network & Troubleshoot
  • Internal
    • Service Agent Training
    • Service Agent Training - Advanced
      Back to home
      1. Knowledge base
      2. Internal
      • Switching to Connect Fibre
        • Ordering Services
        • Installation
      • Your Account
        • Changing your package
        • Contact Us
      • Using Connect Fibre
        • Getting started
        • General
        • Using the Connect Fibre router app
        • Setting up devices
        • Technical support
      • Using Connect Wi-Fi
        • Getting Started
        • Connect Mesh
        • Troubleshooting
      • Using Connect Phone
        • Setting up Connect Phone
        • Connect Phone Web Portal
        • Troubleshooting
      • Using Connect TV
        • Set Up
        • Aerial & Freeview
        • Other features
        • Network & Troubleshoot
      • Internal
        • Service Agent Training
        • Service Agent Training - Advanced

      Internal

      Connect Fibre internal training materials

      Service Agent Training

      • Running speed tests on TAUC
      • Overview of the Diagnostic Dashboard (Internal)
      • Power Supply Unit (PSU) Specs (Internal)
      • TP Link Mesh Location Optimisation (Internal)

      Service Agent Training - Advanced

      • Geolocation issues (INTERNAL)
      • Connect Fibre IP Ranges (Internal)
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      Faster, Fairer, Flawless
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      • Main site
      • Submit ticket
      • Go to Customer Portal
      • Sign in