How to set up your Mesh Node

A guide on how to set up your Mesh Node or add an additional node to your broadband

We're proud of our Mesh system. If you have any spots in your property where the broadband just can't seem to reach we guarantee 50Mbps with our Mesh system. It doesn't seem like much but we're confident it'll pack a punch and exceed that. 

So we've sent you a Mesh Node, now how do you set it up? It's easy! Both the Linksys app and this guide can support you through it and if you get really stuck we're only a phone call away. 

We're expecting that you've been with us for a while and you've already seen our guide on the Linksys App, but if you don't have this set up please take a look at this guide first before you go any further: Linksys App Set up Guide. 

Firstly you don't need to reset your parent router, as we're adding a Node onto the network. So leave that as it is, get your new node out of the box and let's get started!

Setting up your new Mesh node

• Make sure your phone or whatever device you've got the Linksys app on is connected to your Connect Fibre Broadband. 
• Open up the Linksys app (log in with your details if you need to) and look for the menu in the upper left hand corner. It's three stacked lines. 

• Scroll to the bottom of the menu and find "Set up A New Product". 

• Tap on 'Set Up a New Product' and the app will give you a couple of options:

• Tap on 'Add Another Node'. 
• In our case we are adding another mesh node to extend the Wi-Fi with a new child node. So tap on "To extend my Wi-Fi with a new child node". 

• At this point the App is likely to ask you to turn on your Bluetooth. Turning on Bluetooth makes the process a little quicker. 
• Next you'll have a couple of screens telling you the next steps. Depending on if you're using an Android or an Apple phone the prompts may be a little different. The key thing is however, for these next steps please plug in your additional node close to your parent router. 

• If your node has 'gone to sleep' the App will Wake it up. If it is already awake you'll be prompted with a screen to confirm the colour of the light on the top of the note.

• When the node is blinking purple, it's ready to set up and configure to your network. 

• Next the App will add the Node on to your broadband. Sometimes the Mesh may require being plugged into the parent router to find the network. If this happens, it will prompt you on the screen. With the new supplied ethernet cable in the box and plug the New Mesh Node into the back of the Parent Router. (Do not unplug your Parent Router from the Modem on the wall to plug it into the new Node, instead plug the new cable into the Parent Node and the new Child Node). 
• Once the Child Node is added you will have a terms and conditions page to accept and then the next few screens will ask you to name your Node and label where they are. 

• Once the Child Node is a solid blue it is connected to your network. You'll be able to unplug it and move it to the position you want it. When you turn it on, if the light on the top of the Node, cycles to purple and then goes yellow, it is at the very edge of where the Parent Router can reach and needs to be moved closer to the Parent Router to have a stable connection. For more on the lights on your router: What do the lights mean? 
• Once the Child Node has found the Parent Node it will supply Wi-Fi and your devices will automatically connect to the nearest Node and switch accordingly if they need to.
• If you need to set up another Child Node you can do the same thing again.
  

Final Step

Now that you've set up your new Mesh Node, the final step we really recommend is you go through our Channel Finder tool. The Channel Finder helps optimise your network so it's not getting confused with neighbouring broadband services causing interference. Take a look here to give it a go if you never have: Channel Finder Guide