Step by step guide on how to run a speed test on the TP-Link TAUC system
Follow these steps to perform a speed test for the customer using the TAUC system:
-
Open the TAUC System
Launch the TAUC system and log in. -
Locate the Customer’s Network
Find and select the customer's network in the system. -
Access the Customer's Account
Once in the customer's account, you will see the main dashboard. -
Click the 'Internet' Button
On the left side of the screen, click the 'Internet' button. -
Scroll Down to the Bottom of the Screen
After clicking 'Internet,' scroll down to find the test options at the bottom of the screen. -
Choose the Test Method
Select the 'Test Method' you want to use:- TR-143: Tests both the main router and mesh nodes.
- Ookla: Tests only the main router.
-
Select the Correct Test Profile
Ensure you set the test profile to match the speed package the customer is subscribed to. -
Complete the Test
Allow the test to run, then check the results for Latency, Download, and Upload speeds.
That's it! You'll now have the test results to assist the customer.