What do the lights on my router mean?

A guide to the different coloured light you can expect to see on your router.

We're proud of our Wi-Fi 6 Linksys Router and our Mesh System. But we understand that you may not have used one of these in particular routers before and may need a little extra help with what the different colours on the router mean. Or you may have lost the leaflet that came in the box! 

What do the lights mean?

If your router is a steady red it means there is no connection from the modem (the ONT, black box on the wall), or if it is red and flashing rapidly it may be unplugged from the modem. Turn the black box off at the plug socket and your router, check the cables gently (if you were seeing red flashing) and wait for two minutes before turning first the modem back on and then the Router to see if that solves the problem. If it doesn't please get in touch so we can trouble shoot it with you. 

If it is one of your Mesh nodes that is red and flashing rapidly, it is soo far from the parent to talk to it so bring it a little closer and try to reconnect. Or if you are seeing yellow on your Mesh node it means that the connection is weak, again bring it a little closer to the parent if you can. 

Your ONT (the black box modem on the wall) should have several green lights on it (one of them will flash green on start up or when there is activity). If you spot that one  of them has gone red and you have no connection, please get in touch so we can trouble shoot the issue with you.