Bundles - Terms and Conditions
- The Buyout Offer is available exclusively to new customers. This offer is not transferable and is not applicable to any Connect Fibre bundles, and cannot be used in conjunction with any other promotional offer. Proof of an existing contract and any applicable termination fees may be required to process the buyout.
- A 30-day money-back guarantee applies to all Connect Fibre deals. If you’re not satisfied with your service within the first 30 days of activation, you may cancel your agreement without penalty and receive a full refund. Equipment must be returned in good condition to be eligible.
- Any selected add-ons (including but not limited to Connect Mesh and Static IP) are subject to the same minimum contract term as the main broadband package. Early cancellation of any part of the deal may result in early termination fees for the full package, including add-ons.
- The minimum contract length and any associated add-ons is 24 months. By signing up, you agree to maintain service for the full contract term, unless cancelled under the 30-day guarantee or due to exceptional circumstances.
- After the initial contract term, out-of-contract pricing will apply. The standard out-of-contract monthly price is £64 for the Big Gaming Deal and £45 for the Anytime Talk Deal.
- All phone services provided by Connect Fibre are subject to our standard phone service terms and conditions, which can be found on our website or provided upon request. These include details about call charges, fair usage, and service availability.
- For any bundles that include Connect Mesh, the offer is limited to one mesh node per order.