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How to Connect a Device to 2.4 GHz Wi-Fi

How to Switch from 5GHz to 2.4 GHz Wi-Fi

 If you're having trouble connecting a device, temporarily separate the Wi-Fi bands on your Linksys router so it can connect to the correct band. Once connected, merge the bands again. .

 After connecting your device, please merge the Wi-Fi bands again to ensure all your devices have the best possible connection. 

Forcing a device to connect to the correct band.  

  • Open your browser and go to http://192.168.1.1 
  • Log in using your usual username and password or reset using recovery key. Login guide.
  • In the bottom right-hand corner, click CA.

changing 2.4ghz password image 1

  • Click on Wi-Fi Settings, either on the list on the right or image.

Changing 2.4ghz password image 2

  •  To separate the 2.4 GHz and 5 GHz Wi-Fi bands, rename the band you don't want to use (for example, the 5 GHz band when connecting a Ring Doorbell). You can also change its password if needed. 

Screenshot 2024-02-12 161800

  • Click Apply to apply the new Wi-Fi name/password. 
  • Then connect the device you are struggling to connect to whichever is the preferred band. 
  • To undo this, please ensure the Wi-Fi name and password match for both 2.4Ghz and 5Ghz. (Preferably, the same name/password the problem device is connected to.)
  • The device should now steer to the correct band when connected.