Network Status

Network Issues - :

Active Network Issues:

Tickhill: We are aware of an issue impacting customers in this area. Our teams have found the problem, however we need to complete underground works to resolve the issue. These works will require permission from the local authority, as such, the ETA for a repair is currently WC 24/08/2026. We apologise for any inconvenience this causes. Please contact the team on 01223 080790 if we can be of any assistance.

Upcoming Planned maintenance:

Previous Incidents:

10th August 2025 - Hatfield and Stainforth - Fibre Cut - Resolved

6th August 2026 - Tickhill - Fibre Cut - Resolved

6th July 2026 - Carlton-in-Lindrick - Resolved

27th June 2026 - Derbyshire South - Resolved

27th June 2026 - Thorne - Resolved

21st June 2026 - Rayleigh - Resolved

6th May 2026 - South Woodham Ferrars - Resolved

12th March 2026 - Tickhill - Resolved

20th February 2026 - Carlton in Lindrick - Resolved

19th January 2026 - Carlton in Lindrick - Resolved

26th November 2025 - Buxton - Resolved

17th October 2025 - Carlton in Lindrick - Fibre cut - Resolved

08th October 2025 - Diseworth - Fibre cut - Resolved

If you are experiencing a problem with your Connect Fibre broadband not listed, then please contact our customer support team using the instant live chat below.