FASTER. FAIRER. FLAWLESS.

Essentials full fibre broadband

Our social tariffs provides accessible high-speed broadband for those receiving financial support

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Everyone deserves quality broadband

Our social tariffs bring high-speed internet to low income individuals. All households deserve the same opportunities to thrive in a digital world, no matter the financial circumstances.

50Mbps or 150Mbps

Fast, reliable broadband at an affordable price.

Can I get Essentials?

Our social broadband packages are available to any customer, who is receiving any of the following benefits:

  • Income Support
  • Pension Credit
  • Income-related Job Seekers Allowance (JSA)
  • Housing Benefit
  • Personal Independence Payment
  • Disability Benefit
  • Attendance Allowance
  • Universal Credit
  • Care Leavers Support
  • Income-related Employment and Support Allowance (ESA)

How to order?

Get in touch with our friendly UK support team from Monday to Sunday for free on 0808 304 9000. On the call we'll explain what paperwork we need to see before placing an order.
 
Contact Us

Essentials: flawless full fibre for less

No half standards. Same guaranteed speeds and amazing Wi-Fi 6 routers for households on qualifying benefits1

150Mbps guaranteed speeds with unlimited usage and Free Wi-Fi 6 router
no-mid-contract-price-hikes-icon
Fair prices with no hidden fees or mid-contract price increases
proactive-support
Personal and proactive support from our UK-based team
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Why Connect Fibre?

Stream, chat, work, game, experience limitless possibilities with nothing to slow you down. Enjoy fast full fibre broadband fuss-free – it just works.

Compare speeds
same-upload-download-speeds
Same upload and download speeds
guaranteed-speeds
Guaranteed speeds
unlimited-usage
Unlimited usage

It’s simple. What we quote is what you get. We offer the same deals to new and loyal customers – with no nasty mid-contract surprises.

Compare prices
no-hidden-fees-icon
No hidden fees
no-mid-contract-price-hikes-icon
No mid-contract price hikes
no-phone-required-icon
No phone required

Free install and setup

No loyalty tax 2

You watch Netflix. We watch your router. Our friendly UK team look after you and keep your Wi-Fi working at its best, so you don’t have to worry about a thing.

What is full fibre?
proactive-support
Proactive support
full-fibre-reliability
5x more reliable3
free-expert-installation
Free expert installation

"Excellent" Trustpilot

UK-based support

Stream, chat, work, game, experience limitless possibilities with nothing to slow you down. Enjoy fast full fibre broadband fuss-free – it just works.

Compare speeds
same-upload-download-speeds
Same upload and download speeds
guaranteed-speeds
Guaranteed speeds
unlimited-usage
Unlimited usage

It’s simple. What we quote is what you get. We offer the same deals to new and loyal customers – with no nasty mid-contract surprises.

Compare prices
no-hidden-fees-icon
No hidden fees
no-mid-contract-price-hikes-icon
No mid-contract price hikes
no-phone-required-icon
No phone required

Free install and setup

No loyalty tax 2

You watch Netflix. We watch your router. Our friendly UK team look after you and keep your Wi-Fi working at its best, so you don’t have to worry about a thing.

What is full fibre?
proactive-support
Proactive support
full-fibre-reliability
5x more reliable3
free-expert-installation
Free expert installation

"Excellent" Trustpilot

UK-based support

Customers love Connect Fibre

Other providers can't match our fast speeds and flawless customer service.5

Trustpilot
bt-competitor-reviews sky-competitor-reviews talktalk-competitor-reviews
Woman using laptop on sofa with Wi-Fi 6 router in the foreground

Amplify your Wi-Fi

All our packages are powered by the latest Wi-Fi 6 technology. Get greater speed, range, and capacity than ever.

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What you get with Wi-Fi 6

1 Basic Essentials is available to recipients of any of the following benefits Income Support Pension Credit, Incomore-related Job Seekers Allowance (JSA), Housing Benefit, Personal Independence Payment, Disability Benefit, Attendance Allowance, Universal Credit, Care Leavers Support, or Income-related Employment and Support Allowance (ESA). Simply send proof clearly showing your name and address and most recent payment for a qualifying benefit. If you stop receiving a benefit, you'll need to let us know as soon as possible. If this means you are no longer eligible for Basic Essentials, we’ll let you know 30 days in advance of ending it – but we’ll always consider your situation before we do this and let you know all your available options.

2 Unlike other providers, we won’t penalise you for loyalty. When you renew your contract, you don’t pay any more than a new customer would.

3 Ofcom Supercharging investment in fibre broadband 08 Jan 2020. Full Fibre broadband is 5x more reliable that standard copper or fibre to the cabinet (FTTC) broadband.  

4 Guaranteed speeds are to the Connect Fibre router and not over Wi-Fi.

5 Trustpilot reviews and ratings comparison taken from Trustpilot website and correct as of 01/12/22.