FASTER. FAIRER. FLAWLESS.

Essentials

Our social tariff provides accessible ultrafast broadband for £20/mth for those receiving financial support or pensioners

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Woman using laptop on sofa with Wi-Fi 6 router in the foreground

Fast, reliable broadband at an affordable price

Powered by the latest Wi-Fi 6 technology. Get greater speed, range, and capacity than ever. All for only £20/mth

  • 150Mbps Guaranteed download speed
  • Monthly rolling contract*
  • Free setup and installation
  • No hidden fees
  • Connect Mesh, Connect Phone, and Connect TV add-ons available
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What you get with Wi-Fi 6

Essential add-ons only £6/mth

Connect Phone Essentials
Connect Phone Keep your handset and your number. No line rental and unlimited UK and mobile calls.
MESH SC
Connect Mesh More Wi-Fi range and speed. Experience ultrafast seamless broadband in every room.
Essentials TV
Connect TV Free 4K TV box and over 230 live channels and 40+ apps. 100,000 hours on-demand at no extra cost.

Why Connect Fibre?

Stream, chat, work, game, experience limitless possibilities with nothing to slow you down. Enjoy fast full fibre broadband fuss-free – it just works.

Compare speeds
same-upload-download-speeds
Same upload and download speeds
guaranteed-speeds
Guaranteed speeds
unlimited-usage
Unlimited usage

It’s simple. What we quote is what you get. We offer the same deals to new and loyal customers – with no nasty mid-contract surprises.

Compare prices
no-hidden-fees-icon
No hidden fees
no-mid-contract-price-hikes-icon
No mid-contract price hikes
no-phone-required-icon
No phone required

Free install and setup

No loyalty tax 2

You watch Netflix. We watch your router. Our friendly UK team look after you and keep your Wi-Fi working at its best, so you don’t have to worry about a thing.

What is full fibre?
proactive-support
Proactive support
full-fibre-reliability
5x more reliable3
free-expert-installation
Free expert installation

"Excellent" Trustpilot

UK-based support

Stream, chat, work, game, experience limitless possibilities with nothing to slow you down. Enjoy fast full fibre broadband fuss-free – it just works.

Compare speeds
same-upload-download-speeds
Same upload and download speeds
guaranteed-speeds
Guaranteed speeds
unlimited-usage
Unlimited usage

It’s simple. What we quote is what you get. We offer the same deals to new and loyal customers – with no nasty mid-contract surprises.

Compare prices
no-hidden-fees-icon
No hidden fees
no-mid-contract-price-hikes-icon
No mid-contract price hikes
no-phone-required-icon
No phone required

Free install and setup

No loyalty tax 2

You watch Netflix. We watch your router. Our friendly UK team look after you and keep your Wi-Fi working at its best, so you don’t have to worry about a thing.

What is full fibre?
proactive-support
Proactive support
full-fibre-reliability
5x more reliable3
free-expert-installation
Free expert installation

"Excellent" Trustpilot

UK-based support

Customers love Connect Fibre

Other providers can't match our fast speeds and flawless customer service.5

Trustpilot
bt-competitor-reviews sky-competitor-reviews talktalk-competitor-reviews

Can I get Essentials?

Our social broadband packages are available to any customer, who is a pensioner (born before 1958) or receiving any of the following benefits:

  • Income Support
  • Pension Credit
  • Income-related Job Seekers Allowance (JSA)
  • Housing Benefit
  • Personal Independence Payment
  • Disability Benefit
  • Attendance Allowance
  • Universal Credit
  • Care Leavers Support
  • Income-related Employment and Support Allowance (ESA)

How to order?

Get in touch with our friendly UK support team from Monday to Sunday for free on 0808 304 9000. On the call we'll explain what paperwork we need to see before placing an order.
Contact us

*To cancel or cease you service, you must give us 30 days' notice

1 Basic Essentials is available to recipients of any of the following benefits Income Support Pension Credit, Incomore-related Job Seekers Allowance (JSA), Housing Benefit, Personal Independence Payment, Disability Benefit, Attendance Allowance, Universal Credit, Care Leavers Support, or Income-related Employment and Support Allowance (ESA). Simply send proof clearly showing your name and address and most recent payment for a qualifying benefit. If you stop receiving a benefit, you'll need to let us know as soon as possible. If this means you are no longer eligible for Basic Essentials, we’ll let you know 30 days in advance of ending it – but we’ll always consider your situation before we do this and let you know all your available options.

2 Unlike other providers, we won’t penalise you for loyalty. When you renew your contract, you don’t pay any more than a new customer would.

3 Ofcom Supercharging investment in fibre broadband 8th Jan 2020. Full Fibre broadband is 5x more reliable that standard copper or fibre to the cabinet (FTTC) broadband.  

4 Guaranteed speeds are to the Connect Fibre router and not over Wi-Fi.

5 Trustpilot reviews and ratings comparison taken from Trustpilot website and correct as of 01/12/22.