Supervisor

Location: Nottinghamshire

Scroll
Connect Fibre Logomark
careers-hero
Back to careers

Company Overview

Founded in 2020 by a team of like-minded, and experienced telecoms fanatics, we have one vision; to develop the fastest and most reliable fibre network in the UK!  


This is an incredibly exciting time at Connect Fibre. We’re growing fast. And we’re looking for people with passion, fresh ideas, and drive to join us on our journey. 


At Connect Fibre, your voice will shape how we evolve as a company and play a pivotal role in our mission to transform UK towns and villages with full-fibre broadband. 

 

About the Role

 

We’re looking for an experienced Supervisor to join our Installations Team and be the point of contact for our engineers.
This is a full time, permanent role and we’re looking for people with solid experience in a similar type of role, providing field support & guidance to the team.

You should be Health & Safety conscious and have great attention to detail, as well as –

  • Experience & knowledge of fibre including FTTP installation, fibre blowing & splicing
  • Excellent communication skills to deal effectively and professionally with customers.
  • Proactive attitude in the resolution of engineering obstacles, conferring with management & ensure compliance processes and procedures
  • Flexibility to undertake works outside core working hours.
  • Awareness & understanding of BT Open reach network and PIA
  • Network build understanding - Ducts & poles, be able to read a plan drawing
  • Awareness and understanding of COSHH

We’re also looking for certifications including –

  • NRSWA – unit 2 signing, lighting & guarding
  • SA001 safety overhead
  • SA002 safety underground
  • IPAF
  • S7 PIA Sub Duct and Cable Installation Underground
  • S8 PIA Cable Installation Overhead

 

Key Accountability & Responsibility

Due to the fast-growing nature of our business, you should be a self-starter who is health and safety conscious and have great attention to detail.

 

  • Provide field-based supervision to an engineering team.
  • Take accountability for the quality of all tasks carried out, both in fibre installation & small civil works.
  • Repair and report faults whilst effectively communicating with all relevant parties to maintain positive relationships
  • Ensure all issues are rectified as quickly as possible
  • Act as a point of escalation for the field installation team
  • Provide support to the engineering team as and when required
  • Ensure all service KPI’s are met
  • Ensure the engineers are managing their stock levels efficiently
  • Ensure all queries and enquiries are responded to swiftly
  • Identify and proactively address any development or performance issues within the team
  • Ensure all administration duties are carried out



Knowledge & Skills

Ideally you will have the following although training can be provided for the right candidate 

  • Knowledge of or experience working on Openreach network
  • Desirable - Openreach PIA Duct & PIA Pole Survey Valid Accreditations. SA001, SA002, A8, S5 S11, N23, N27, N28
  • Desirable - NRSWA Units to supervisor level
  • Self-motivated, able to motivate others effectively and work as part of a team
  • Excellent time-management skills
  • Great communication skills at all levels
  • Underground and Overhead experience
  • Advantageous - Knowledge and experience of trenching, ducting, cabling, poling, splicing, and testing
  • Full UK Driving Licence

 

https://25362213.fs1.hubspotusercontent-eu1.net/hubfs/25362213/ctf01/Global/Shapes/infinity-loop-homepage.svg

Apply now