1st March 2024

Our social tariff broadband, explained

News social tariff

At Connect Fibre, we believe that everyone should have access to flawless internet at a fair price. With our social tariff broadband packages, we aim to ensure that financial hardships aren't a barrier to high-speed broadband.

That's why we've put together two social tariffs that will provide high-speed internet to everyone, regardless of adverse financial circumstances!

Read on to learn more about the ins and outs of social broadband tariffs and the eligibility criteria you'll need to consider.


What is social tariff broadband?

Social tariff broadband is a specialised package with a discounted price which is geared towards low income individuals and households who are receiving benefits. The aim of social broadband is to lower the barrier of entry and ensure that high-speeds are open to all, treating them as a necessity rather than a privilege. 

What are the benefits of social tariff broadband?

The main benefit of social tariff broadband is receiving a premium quality service at an accessible price. There's no compromise in quality when you opt for a social tariff - those on benefits are not receiving watered-down Wi-Fi, just the same no-nonsense full fibre at a lower price. 

We also know that, in the modern world, it's not just about getting online, but having lag-free, reliable access. By providing high-speed broadband at an affordable price, social tariffs bridge the divide and empower individuals with everything they need to participate in the digital world.

What social tarrifs do Connect Fibre offer?

There are two social tarrifs to choose from with Connect Fibre:

  • Basic Essentials Social Tariff - 50Mbps for £20
  • Essentials Social Tariff - 150Mbps for £25

Am I eligible for social tariff broadband?

Research conducted by Ofcom estimates that 4.2 million UK household are eligible for social tariffs, with only 1.2% of eligible homes taking advantage of the discount. If you're in a low income household, you could be missing out.

Understanding whether you're eligible is simple. If you're in receipt of any of the below benefits, our social broadband tariff is available to you:

  • Income Support
  • Pension Credit
  • Income-related Job Seekers Allowance (JSA)
  • Housing Benefit
  • Personal Independence Payment
  • Disability Benefit
  • Attendance Allowance
  • Universal Credit
  • Care Leavers Support
  • Income-related Employment and Support Allowance (ESA)

Choosing social tariff broadband from Connect Fibre 

With two tariffs to choose from, our social broadband is a superb solution for low income households. 

If you meet the eligibility criteria and would like to bring full fibre into your home for a discounted rate, all you need to do is get in touch with us. GIve us a call free of charge on 0808 304 9000 or head over to our social tariff page for further information.